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You can contact us in various ways: -

Email

Customer help desk: helpdesk@shoe-shop.com - Please include your order number*
*You can find this number in the confirmation email we sent you.

Distributor/Manufacturers Inquiries: buyers@shoe-shop.com

Promotions Inquiries: Promotions@shoe-shop.com

Public Relations Inquiries: PR@shoe-shop.com

General Site Feedback/Questions: Feedback@shoe-shop.com

Last Resort: TheBoss@shoe-shop.com

Telephone

Helpline 0844 844 0809
+44 844 844 0809(From Outside UK)

Fax

01904 528 791

Address

shoe-shop.com
Catherine House
Northminster Business Park
Northfield Lane
Upper Poppleton
YORK
YO26 6QU

Please send any complaints you may have to the customer Helpdesk or by post. We will endevour to respond to complaints within five working days.

shoe-shop.com Limited is a company registered in England and Wales.

Company Registration Number. 03817232
VAT Number. 734 256 241.



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