Shipping Rates
All our styles are available for delivery worldwide, different countries have their own shipping rates – these are listed in the table below.
For further information please contact the helpdesk by email helpdesk@shoe-shop.com, or on 0844 844 0809 (+44 844 844 0809).
Orders shipped to UK addresses will be sent via Parcel Force, Royal Mail or selected other couriers.
Please allow 3-5 working days* for delivery.
Per Order: £2.99
UK Comfort Collection
Items ordered from our comfort collection will be sent via Royal Mail.
All items are usually despatched within 1 to 2 working days*.
Per Order: £2.99
UK Returns Paid
Orders to UK mainland addresses can be placed on our Returns Paid service. For an extra 99p per item, you can return the items at no further cost to yourself.
If you don’t take out returns paid, you are responsible for the cost of the returns postage (unless faulty). There will be a returns label in your parcel, feel free to use this to return your goods, we will deduct £2.50 from your refund amount to cover the postage.
Per Item: £0.99 (plus delivery charge)
Worldwide Delivery
Despatches outside the UK are sent by Parcel Force and their affiliated couriers using the GLS network. Please allow 7-10 working days* for delivery. Please note: Returns paid is not available on any destination outside mainland UK.
Destination |
Price |
Additional Items |
Channel Isles * |
£7.00 |
£4.50 |
Republic of Ireland * |
£9.00 |
£4.00 |
Belgium, Netherlands, Luxembourg* |
£8.50 |
£4.00 |
France, Germany* |
£10.00 |
£4.50 |
Denmark* |
£12.50 |
£6.00 |
Italy, Spain, Portugal, Greece* |
£20.00 |
£10.00 |
Turkey * |
£35.00 |
£25.00 |
Finland, Slovakia* |
£36.00 |
£20.00 |
Rest of Europe* |
£19.00 |
£7.00 |
Canary Islands* |
£35.00 |
£20.00 |
USA & Canada * |
£18.00 |
£8.50 |
Far East and Australasia* |
£36.00 |
£15.00 |
Balearic Islands |
£36.00 |
£15.00 |
Rest of world |
£36.00 |
£15.00 |
Customs Charges
You may be liable to pay import duties from customs (applies to countries outside the European Union). Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Orders for destinations outside the EU are deducted 12% to compensate for this.
Guaranteed Delivery
Please note delivery times are approximate and are not guaranteed. We will endeavour to get your items delivered within the timescales quoted above.
* UK Working days – Monday to Friday excluding public and bank holidays.
