1. Our agreement with you

In this agreement, we are Pavers Limited of Catherine House, Northminster Business Park, Northfield Lane, Upper Poppleton, York, YO26 6QU and you are the person detailed on the Order Forms.

Our agreement is made on the date we deduct payment from your nominated payment method, details of which you provided on the order form. Only the goods listed on the confirmation of despatch email sent at the time of despatch will be included in the agreement. Our agreement includes all correspondence from us to you.

2. Processing your order

We will send a confirmation email by way of acknowledging your order within 24 hours. This email does not constitute acceptance of your order by us

If your chosen products are in stock your order will be processed. We will deduct the price payable for your chosen products plus any shipping charges from your nominated payment method

Should you not receive your chosen products within 10 days of despatch please contact us to let us know by email or by telephone. (For non UK mainland orders please allow up to 20 days). You will then be given the choice of:
a) Cancelling your order whereupon we will refund the full price you paid, or
b) After a further waiting period as agreed by us, we will despatch a replacement order provided the goods remain in stock. If no stock is available, we will cancel and refund the order.

If the goods should turn up after the order has been cancelled and refunded or a duplicate order delivered, you must contact us to arrange payment for the duplicate items or to arrange return of the goods.

3. Returns

We ask that you return the goods to us, in their original condition and with the original packaging, within 14 days of receipt. On receipt of the goods we will refund their full amount as soon as possible and within a maximum of 30 days.

UK mainland based customers have an option to pay 99p per pair ‘returns paid’ at point of purchase. Customers not taking out the returns paid or residing outside the UK mainland will have to pay for return postage. Should our prepaid label be used to return the goods to us we will deduct £2.50 to cover the cost of the postage, unless the returns paid option was chosen.

On return of your goods you may request replacement products, we will despatch these to you subject to availability. Your original order will be refunded and a new order placed this allows complete traceability of your orders.

Faulty Returns
For Faulty or incorrect items please contact us to arrange their return upon receipt we will either refund in full or despatch an alternative.

4. Cancelling your order

Under the Distance Selling Regulations, you may cancel your order for any reason by giving us written notice within 7 working days, starting the day after delivery, this must be in writing and sent by email to helpdesk@pavers.co.uk, by post to Customer Service Manager, Pavers Ltd, Catherine House, Northminster Business Park, Upper Poppleton York. YO26 6QU or by fax to 01904 528791. In all cases you are responsible for the cost of returning the goods.

5. Basis of Sale

The terms of this, Our Agreement with You, shall govern our contract to the exclusion of any other terms and conditions.

Any typographical clerical or other error or omission in any sales literature price list acceptance of offer or other document or information issued by us is subject to amendment by us where reasonable in all of the circumstances to do so.

You are responsible for ensuring the accuracy of your Order and the details provided in your Order Form.

The quantity and description of your chosen products shall be those set out in the Order Form unless we subsequently agree otherwise.

6. Price of the Goods

The price of the Goods shall be the price quoted by us on our Website next to the illustration/description of your chosen products, unless agreed otherwise by us in writing. All prices unless otherwise stated are displayed in pounds sterling (GBP).

The price is inclusive of any payable value added tax in the UK. Customers outside the EU will automatically receive a 10% discount off the cost of the goods.

We reserve the right to change prices for products at any time without prior notice.

7. Risk and Property

Risk of damage to or loss of your chosen products shall pass to you on delivery of them.

Notwithstanding delivery and the passing of risk in your chosen products or any other provision of this Agreement property in your chosen products shall not pass to you until we receive cleared funds payment in full of the price of your chosen products.

We recommend that all product intended for outdoor wear should never be tried on surfaces intended for indoor wear. For instance please do not try footwear with dark coloured soles on light coloured carpets.

8. Warranties

We warrant that you will be entitled to the benefit of any warranties or guarantee given by you the suppliers to us of your chosen products. This does not affect your statutory rights.

You warrant that the information entered onto the Order Form is true.

Where we sell to you under a consumer transaction (as defined by the Consumer Transactions (Restrictions on Statements) Order 1976) your statutory rights are not affected by this Agreement.

9. FORCE MAJEURE

We shall not be liable to you or be deemed to be in breach of this Agreement by reason of any delay in performing or any failure to perform any of our obligations if the delay or failure was due to any cause beyond our reasonable control. Without prejudice to the generality of the foregoing the following shall be regarded as causes beyond our reasonable control:-

• Act of God explosion flood tempest fire or accident.
• War or threat of war sabotage insurrection civil disturbance or requisition.
• Acts restrictions regulations bye-laws prohibitions or measures of any kind on the part of any governmental parliamentary or local authority.
• Import or export regulations or embargoes.
• Strikes lock-outs or other industrial actions or trade disputes (whether involving employees of us or of a third party).
• Power failure or breakdown in machinery.

10. General

If any provision of this Agreement is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of this Agreement and the remainder of the provision in question shall not be affected thereby.

The Contract shall be governed by the laws of England.

11. Whole Agreement

The terms and conditions set out in this Agreement represent the entire Agreement.

1. Offer open to UK residents aged over 18 only.


2. The winner can choose one pair of shoes a month from our comfort catalogue, over 1 year, 12 pairs of shoes in total. Up to a value of £50.


3. No cash alternative is available.


4. Only one entry per household.


5. Incomplete or illegible entries or those not made in accordance with the rules of entry are invalid.


6. The winning entry will be drawn at random on the 30th September 2009. If the winner cannot be contacted within 3 days, Pavers Ltd reserves the right to reallocate the prize awarded to the next randomly drawn valid entry.


7. The competition will be drawn once every six months.


8. The winners’ names and counties can be obtained by sending a SAE to Pavers Ltd Northminster Business Park, YORK, YO26 6QU


9. Winners may be obliged to take part in publicity associated with the presentation of the prize.


10. The judge’s decision is final and no correspondence will be entered into.


11. The promoter reserves the right to amend the rules of the competition or cancel it at any time without notice.


12. By entering our competitions you agree to be bound by its terms and conditions.

1. This free prize draw is open to UK and Republic of Ireland residents only, aged 18 years and over.


2. Only one entry per person/per household.


3. The closing date for entry is Wednesday 30 June 2010 at close of business.


4. Employees of Pavers Ltd and their families are excluded.


5. Entry to prize draw can only be made at Pavers Shoes, 1A Church Street, Liverpool L1 1DA upon full completion of the entry form available in store.


6. All entries must be placed in the posting box provided in store.


7. Draw will take place on: Thursday 1st July 2010. The winner will be drawn at random from the valid entries received in store.


8. The winner will be notified in writing within 7 days of the draw taking place by Pavers Ltd. The notification will include details on how the prize can be claimed.


9. The winner of the prize draw will be able to select up to twelve pairs of shoes not exceeding £600 during the twelve months following the winner being advised of winning the prize redeemable at Pavers Shoes, 1A Church Street, Liverpool L1 1DA. No more than one pair of shoes may be selected in one calendar month, and must be within a value of up to £50. Should the value of the monthly purchase exceed £50, the winner will be obliged to contribute the remaining shortfall. Example: £69.99 purchase price of monthly shoes, less £50 winning monthly prize, £19.99 balance required to be paid by winner.


10. The prize is as stated and non-transferable, there is no cash alternative.


11. The prize winner may be required to participate in future publicity.


12. Pavers Ltd reserves the right to withdraw or amend this promotion in the event of unforeseen circumstances outside its reasonable control with no liability to any entrants, the prize or any third party.


13. Full terms and conditions will accompany the prize notification.


14. The promoter of this competition is: Pavers Ltd, Catherine House, Harwood Road, Northminster Business Park, Upper Poppleton, York, YO26 6QU.

1. This free prize draw is open to UK and Republic of Ireland residents only, aged 18 years and over.


2. Only one entry per person/per household.


3. The closing date for entry is Wednesday 30 June 2010 at close of business.


4. Employees of Pavers Ltd and their families are excluded.


5. Entry to prize draw can only be made at Pavers Shoes. Address of store is: Pavers Shoes, Unit 2B, Eaglesgate Retail Village, Blackford, Perthshire PH4 1QG upon full completion of the entry form available in store.


6. All entries must be placed in the posting box provided in store.


7. Draw will take place on: Thursday 1st July 2010. The winner will be drawn at random from the valid entries received in store.


8. The winner will be notified in writing within 7 days of the draw taking place by Pavers Ltd. The notification will include details on how the prize can be claimed.


9. The winner of the prize draw will be able to select up to twelve pairs of shoes not exceeding £600 during the twelve months following the winner being advised of winning the prize redeemable at Pavers Shoes. Address of store is: Pavers Shoes, Unit 2B, Eaglesgate Retail Village, Blackford, Perthshire PH4 1QG.
   
   No more than one pair of shoes may be selected in one calendar month, and must be within a value of up to £50. Should the value of the monthly purchase exceed £50, the winner will be obliged to contribute the remaining shortfall. Example: £69.99 purchase price of monthly shoes, less £50 winning monthly prize, £19.99 balance required to be paid by winner.


10. The prize is as stated and non-transferable, there is no cash alternative.


11. The prize winner may be required to participate in future publicity.


12. Pavers Ltd reserves the right to withdraw or amend this promotion in the event of unforeseen circumstances outside its reasonable control with no liability to any entrants, the prize or any third party.


13. Full terms and conditions will accompany the prize notification.


14. The promoter of this competition is: Pavers Ltd, Catherine House, Harwood Road, Northminster Business Park, Upper Poppleton, York, YO26 6QU.

1. This free prize draw is open to UK and Republic of Ireland residents only, aged 18 years and over.


2. Only one entry per person/per household.


3. The closing date for entry is Saturday 31 July 2010 at close of business.


4. Employees of Pavers Ltd and their families are excluded.


5. Entry to prize draw can only be made at Pavers Shoes. Address of store is: Pavers Shoes, Swindon Designer Outlet, Kemble Drive, Swindon, Wiltshire SN2 2DY upon full completion of the entry form available in store.


6. All entries must be placed in the posting box provided in store.


7. Draw will take place on: Sunday 1st August 2010. The winner will be drawn at random from the valid entries received in store.


8. The winner will be notified in writing within 7 days of the draw taking place by Pavers Ltd. The notification will include details on how the prize can be claimed.


9. The winner of the prize draw will be able to select up to twelve pairs of shoes not exceeding £600 during the twelve months following the winner being advised of winning the prize redeemable at Pavers Shoes. Address of store is: Pavers Shoes, Swindon Designer Outlet, Kemble Drive, Swindon, Wiltshire SN2 2DY
   
   No more than one pair of shoes may be selected in one calendar month, and must be within a value of up to £50. Should the value of the monthly purchase exceed £50, the winner will be obliged to contribute the remaining shortfall. Example: £69.99 purchase price of monthly shoes, less £50 winning monthly prize, £19.99 balance required to be paid by winner.


10. The prize is as stated and non-transferable, there is no cash alternative.


11. The prize winner may be required to participate in future publicity.


12. Pavers Ltd reserves the right to withdraw or amend this promotion in the event of unforeseen circumstances outside its reasonable control with no liability to any entrants, the prize or any third party.


13. Full terms and conditions will accompany the prize notification.


14. The promoter of this competition is: Pavers Ltd, Catherine House, Harwood Road, Northminster Business Park, Upper Poppleton, York, YO26 6QU.

1. This free prize draw is open to UK and Republic of Ireland residents only, aged 18 years and over.


2. Only one entry per person/per household.


3. The closing date for entry is Saturday 31 July 2010 at close of business.


4. Employees of Pavers Ltd and their families are excluded.


5. Entry to prize draw can only be made at Pavers Shoes. Address of store is: Pavers Shoes, Royal Quays Factory Outlet, Unit 23 South Parade, North Shields NE29 6DW upon full completion of the entry form available in store.


6. All entries must be placed in the posting box provided in store.


7. Draw will take place on: Sunday 1st August 2010. The winner will be drawn at random from the valid entries received in store.


8. The winner will be notified in writing within 7 days of the draw taking place by Pavers Ltd. The notification will include details on how the prize can be claimed.


9. The winner of the prize draw will be able to select up to twelve pairs of shoes not exceeding £600 during the twelve months following the winner being advised of winning the prize redeemable at Pavers Shoes. Address of store is: Pavers Shoes, Royal Quays Factory Outlet, Unit 23 South Parade, North Shields NE29 6DW
   
   No more than one pair of shoes may be selected in one calendar month, and must be within a value of up to £50. Should the value of the monthly purchase exceed £50, the winner will be obliged to contribute the remaining shortfall. Example: £69.99 purchase price of monthly shoes, less £50 winning monthly prize, £19.99 balance required to be paid by winner.


10. The prize is as stated and non-transferable, there is no cash alternative.


11. The prize winner may be required to participate in future publicity.


12. Pavers Ltd reserves the right to withdraw or amend this promotion in the event of unforeseen circumstances outside its reasonable control with no liability to any entrants, the prize or any third party.


13. Full terms and conditions will accompany the prize notification.


14. The promoter of this competition is: Pavers Ltd, Catherine House, Harwood Road, Northminster Business Park, Upper Poppleton, York, YO26 6QU.

1. This free prize draw is open to UK and Republic of Ireland residents only, aged 18 years and over.


2. Only one entry per person/per household.


3. The closing date for entry is Monday 16 August 2010 at close of business.


4. Employees of Pavers Ltd and their families are excluded.


5. Entry to prize draw can only be made at Pavers Shoes. Address of store is: Pavers Shoes, 5 Colehill, Tamworth, Staffordshire B79 7HA upon full completion of the entry form available in store.


6. All entries must be placed in the posting box provided in store.


7. Draw will take place on: Tuesday 17th August 2010. The winner will be drawn at random from the valid entries received in store.


8. The winner will be notified in writing within 7 days of the draw taking place by Pavers Ltd. The notification will include details on how the prize can be claimed.


9. The winner of the prize draw will be able to select up to twelve pairs of shoes not exceeding £600 during the twelve months following the winner being advised of winning the prize redeemable at Pavers Shoes. Address of store is: Pavers Shoes, 5 Colehill, Tamworth, Staffordshire B79 7HA
   
   No more than one pair of shoes may be selected in one calendar month, and must be within a value of up to £50. Should the value of the monthly purchase exceed £50, the winner will be obliged to contribute the remaining shortfall. Example: £69.99 purchase price of monthly shoes, less £50 winning monthly prize, £19.99 balance required to be paid by winner.


10. The prize is as stated and non-transferable, there is no cash alternative.


11. The prize winner may be required to participate in future publicity.


12. Pavers Ltd reserves the right to withdraw or amend this promotion in the event of unforeseen circumstances outside its reasonable control with no liability to any entrants, the prize or any third party.


13. Full terms and conditions will accompany the prize notification.


14. The promoter of this competition is: Pavers Ltd, Catherine House, Harwood Road, Northminster Business Park, Upper Poppleton, York, YO26 6QU.

1. This free prize draw is open to UK and Republic of Ireland residents only, aged 18 years and over.


2. Only one entry per person/per household.


3. The closing date for entry is Tuesday 31 August 2010 at close of business.


4. Employees of Pavers Ltd and their families are excluded.


5. Entry to prize draw can only be made at Pavers Shoes. Address of store is: Pavers Shoes, Unit 41. Springfield's, Spalding PE12 6EU upon full completion of the entry form available in store.


6. All entries must be placed in the posting box provided in store.


7. Draw will take place on: Wednesday 1st September 2010. The winner will be drawn at random from the valid entries received in store.


8. The winner will be notified in writing within 7 days of the draw taking place by Pavers Ltd. The notification will include details on how the prize can be claimed.


9. The winner of the prize draw will be able to select up to twelve pairs of shoes not exceeding £600 during the twelve months following the winner being advised of winning the prize redeemable at Pavers Shoes. Address of store is: Pavers Shoes, Unit 41. Springfield's, Spalding PE12 6EU
   
   No more than one pair of shoes may be selected in one calendar month, and must be within a value of up to £50. Should the value of the monthly purchase exceed £50, the winner will be obliged to contribute the remaining shortfall. Example: £69.99 purchase price of monthly shoes, less £50 winning monthly prize, £19.99 balance required to be paid by winner.


10. The prize is as stated and non-transferable, there is no cash alternative.


11. The prize winner may be required to participate in future publicity.


12. Pavers Ltd reserves the right to withdraw or amend this promotion in the event of unforeseen circumstances outside its reasonable control with no liability to any entrants, the prize or any third party.


13. Full terms and conditions will accompany the prize notification.


14. The promoter of this competition is: Pavers Ltd, Catherine House, Harwood Road, Northminster Business Park, Upper Poppleton, York, YO26 6QU.

1. This free prize draw is open to UK and Republic of Ireland residents only, aged 18 years and over.


2. Only one entry per person/per household.


3. The closing date for entry is Thursday 30 September 2010 at close of business.


4. Employees of Pavers Ltd and their families are excluded.


5. Entry to prize draw can only be made at Pavers Shoes. Address of store is: Pavers Shoes, Taverham Garden and Crafts Centre, Fir Covert Road, Taverham, Norwich NR8 6HT upon full completion of the entry form available in store.


6. All entries must be placed in the posting box provided in store.


7. Draw will take place on: Friday 1st October 2010. The winner will be drawn at random from the valid entries received in store.


8. The winner will be notified in writing within 7 days of the draw taking place by Pavers Ltd. The notification will include details on how the prize can be claimed.


9. The winner of the prize draw will be able to select up to twelve pairs of shoes not exceeding £600 during the twelve months following the winner being advised of winning the prize redeemable at Pavers Shoes. Address of store is: Pavers Shoes, Taverham Garden and Crafts Centre, Fir Covert Road, Taverham, Norwich NR8 6HT
   
   No more than one pair of shoes may be selected in one calendar month, and must be within a value of up to £50. Should the value of the monthly purchase exceed £50, the winner will be obliged to contribute the remaining shortfall. Example: £69.99 purchase price of monthly shoes, less £50 winning monthly prize, £19.99 balance required to be paid by winner.


10. The prize is as stated and non-transferable, there is no cash alternative.


11. The prize winner may be required to participate in future publicity.


12. Pavers Ltd reserves the right to withdraw or amend this promotion in the event of unforeseen circumstances outside its reasonable control with no liability to any entrants, the prize or any third party.


13. Full terms and conditions will accompany the prize notification.


14. The promoter of this competition is: Pavers Ltd, Catherine House, Harwood Road, Northminster Business Park, Upper Poppleton, York, YO26 6QU.